THE NITTY GRITTY
📦 SHIPPING FAQ
Thank you for supporting my work. Here are some helpful answers to common shipping questions.
🕒 How long will it take to receive my order?
We aim to send out all orders within 2 business days.
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For local (Singapore) addresses: You can expect to receive your order within 3–5 business days after dispatch.
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For international addresses: Delivery usually takes 5–24 business days, depending on customs clearance and local conditions.
✈️ How will my international order be shipped?
All international parcels are shipped via Singapore Post Registered International Mail. Please note that international deliveries may still experience occasional delays due to global conditions. We thank you for your patience and understanding.
Where registered mail is available, your package will come with a tracking number and may require a signature upon delivery. If you’re ordering multiple books, we may need to split the delivery depending on size and weight.
Need it faster? Drop us a note at admin@publicsquarefaith.org and we’ll be glad to explore other courier options with you.
📚 I’d like to order a large quantity. Who can I contact?
We’d love to help. Just email us at admin@publicsquarefaith.org and we’ll get back to you with the details.
💳 PAYMENTS
What payment methods do you accept?
We currently accept Credit Card payments for all orders.
🔄 RETURNS
Can I return or exchange an item?
Every item is carefully checked before packing. As such, we do not accept refunds or exchanges for items in good condition. However, if you received an incorrect order, please email us at admin@publicsquarefaith.org and we will replace it with our sincerest apologies.
🔒 PRIVACY POLICY
What’s your privacy policy?
Your personal information is used only to process your order. We will never share your data, and you’ll only hear from us if you’ve signed up for our mailing list.
If you have any other questions, feel free to reach out. Thank you once again for your support and for journeying with me through faith and public life.